Frequently asked questions
Answers to the most common questions about buying, viewing and contacting Portalis.
How do I arrange to see a Portalis property?
Choose the unit in the catalogue and use the request a viewing button. Tell us the day and time that suit you best. Our team will get in touch to confirm.
Is the viewing booked as soon as I send the form?
No. Sending the form records your preferred day and time, but the viewing only takes place once our team confirms the slot with you.
Are the properties already renovated?
Yes. Portalis buys the property, runs the renovation and puts the unit on the market ready to live in or invest in. What you visit has already been through that process.
Why do some properties show "Price on request"?
Because the price for that unit has not been confirmed for publication yet. We would rather not publish a number that may change. Talk to our team for the current figure.
What does "To be confirmed" mean for availability?
It means the commercial status of the unit is still being checked. In those cases the site does not state that the property is available. Confirm with our team before making plans.
Do you take enquiries on WhatsApp?
Yes. The WhatsApp button appears on every page and goes straight to our team. When you ask about a specific property, the message already includes the unit reference.
Shall we find your property?
Tell us what you are looking for and our team will present the units that fit.